For the last couple of months I've been trying to come up with an FAQ page to address all the questions I'm never asked. Yes, that is a little backwards; maybe I'm just overly efficient? At any rate, I've found that it's difficult to think like a customer: I have no idea what anybody wants to know about my business. I even used a giveaway as incentive to try and get feedback about what people wanted to know, and although admittedly very few people responded, there was a "frequent" question.
How long does it take you to make a piece of jewelry?